Sri Lanka Car and Driver Hire - Private Driver and Chauffeur

At a glance

Sri Lanka Car and Driver Hire - Private Driver and Chauffeur is a 15 days private experience in Colombo, Sri Lanka, operated by MACK Travel Sri Lanka. Travellers rate it 5.0 out of 5 across 98 reviews on Viator and Tripadvisor. Prices start from $35 per person, and free cancellation is available. Included: Limited Kilometre Packages (Fixed Price Options), English Speaking Chauffeur Driver, Food, Room, and other expenses, Airport Meet & Greet Services.

Quick facts

Duration

15 days

Group

Private tour — only your group

Languages

English

Pickup

Hotel pickup included

Confirmation

Instant confirmation

Ticket

Mobile or paper ticket accepted

Cancellation

Free cancellation (see policy)

Overview

Itinerary

1. Welcome to Sri Lanka: Seamless Travel from the Moment You Arrive
   
   Upon your arrival at Colombo Bandaranaike International Airport, you will be warmly greeted by your dedicated destination expert. From the moment you step off the plane, your journey will be effortless—our expert will escort you to your private vehicle, which remains exclusively at your service throughout your stay.
   
   Enjoy the comfort and convenience of a personal, English-speaking driver who will accompany you to every destination on your itinerary. We offer door-to-door service with pickup from any location in Sri Lanka and drop-off at your preferred final destination, ensuring a smooth, stress-free travel experience.
   
   Tailored Itinerary Planning & Hotel Booking Support
   
   Let us handle the details. Our team will help design your personalized itinerary and secure the best hotel deals through our TripAdvisor partner network. From the time of booking until the end of your Sri Lankan adventure, you’ll have access to a dedicated personal tour coordinator—ready to answer questions, offer recommendations, and provide expert guidance at every stage of your journey.
   
   Mileage & Booking Details
   
   We provide a generous mileage allowance tailored to the duration of your journey—ample for your travel needs. Mileage begins at your pickup point (airport or other location) and ends at your final drop-off destination.
   
   Please note:
   
   • These packages are applicable for round tours and sightseeing itineraries only and cannot be used for day trips from the same base location.
   
   • We currently do not offer Pickup and drop-off services are not available for locations in the northern region
   
   • Refer to your booking confirmation for your specific mileage allowance.
   
   • Any excess mileage is charged per kilometre (for car bookings).
   
   Special Requests & Added Comfort
   
   Have a specific need? Whether it’s child seats, additional luggage assistance, or any other requirement, simply let us know in advance—we’re here to accommodate you.
   
   Over-Kilometres Packages & Custom Routes
   
   Planning a long-distance trip or multi-day journey?
   
   • Benefit from discounted rates and custom mileage bundles.
   
   • Ideal for extended commutes or intercity travel.
   
   • Enjoy bulk kilometre pricing at preferential rates.
   
   • Flexibility to use kilometres over multiple days within the package validity.
   
   Flight Monitoring & Delays
   
   • No extra charges for delayed flights. Your driver will monitor your flight in real time and wait for you, even in case of delays.
   
   • Missed your flight? Notify us immediately via WhatsApp (call or message).
   Please do not use email for urgent communication, as it may not be monitored in real time.
   
   24/7 On-Trip Support
   
   Throughout your journey, enjoy round-the-clock assistance, including access to travel guides, real-time schedules, and expert support through our specialized coordinators.

Meeting point

Good to know

• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Specialized infant seats are available
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• Infant seats available only for multi-day tours up to 15 days.
• Pickup is not available from locations in the north areas only.
• Please advise us of the exact location to pick you up.
• Reach out to our team anytime on WhatsApp for special requests.
• Excess Mileage Surcharge (This only applies if you exceeded the mileage limit)
• Entrance fees to attractions and any personal expenses are not included in the cost.
• The driver will be available for daily trips and can adjust the itinerary as needed.
• Drivers in Sri Lanka typically work for about 10-12 hours per day. However, it’s good practice to discuss specific needs and expectations with your driver to ensure everyone is on the same page regarding daily schedules and activities.
• Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator before travel to confirm if your excess luggage is acceptable.
• We use several vehicles with different characteristics to adapt to the needs of each client. All of our vehicles are official private Taxis.
• The assigned driver prepares the vehicle, ensuring it is clean, fueled, and ready for the journey.
• After booking, passengers are required to provide their WhatsApp phone number for communication while abroad and to receive further details
• Once the booking is made, the passenger receives a confirmation via email or WhatsApp with details such as the driver information and vehicle details.
• The driver arrives at the designated pick-up point at your chosen time.
• Your driver will meet you at the Airport Arrivals Paging Board area, holding a sign with your name for pickup.
• You will receive a WhatsApp message when the driver arrives at the hotel lobby. The driver will also notify the hotel reception upon arrival.
• Driver assists the passenger with loading their luggage into the vehicle.
• Should you encounter any difficulty locating your driver, please feel free to WhatsApp or call the provider contact number for immediate assistance.
• The driver ensures a comfortable and safe journey, adhering to speed limits and traffic regulations. The vehicle may be equipped with amenities such as air conditioning
• Packages are designed for round tours and sightseeing. Day trips from the same location are not included.
• Not recommended for Covid 19

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Frequently asked questions