9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum
Highlights
- Rated 4.8/5 by 7,239 travellers
- Small group of up to 15 people for a more personal experience
- Free cancellation for flexible planning
- 3 stops in one well-planned itinerary
- Wheelchair accessible
Quick facts
- Duration
- 2h – 4h
- Group
- Small group, up to 15 travellers
- Languages
- English
- Pickup
- Meet at the start point
- Confirmation
- Instant confirmation
- Ticket
- Mobile or paper ticket accepted
- Cancellation
- Free cancellation (see policy)
Overview
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
What's included
What's included
- Skip the Line entry ticket to 9/11 Museum (if option selected)
- Tales of heroism, tragedy, and resilience to enrich your visit
- Tour of Ground Zero & key sights including outside St. Paul’s Chapel, Survivor Tree & Memorial Pools
- 9/11 Museum entry ticket & small-group guided tour with a Docent (if you choose the VIP option)
- New York City guide with a personal connection to 9/11
Not included
- Gratuities
Itinerary
-
Stop 1 · 15m
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
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Stop 2 · 1h 15m
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
-
Stop 3 · 1h
Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.
Meeting point
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Good to know
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- A moderate amount of walking is involved. Please wear comfortable shoes
- Please dress appropriately and bring layers in case of cold weather
- 9/11 Museum admission is NOT included unless option is selected at time of booking
- Children 3 and under free with paid adult ticket
- We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Frequently asked questions
How long does the 9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum take?
The experience lasts about 2h – 4h.
How much does it cost?
Prices start from $29 per person. The final price depends on the date, time and number of travellers, and is confirmed on Viator before you pay.
What's included?
Skip the Line entry ticket to 9/11 Museum (if option selected); Tales of heroism, tragedy, and resilience to enrich your visit; Tour of Ground Zero & key sights including outside St. Paul’s Chapel, Survivor Tree & Memorial Pools; 9/11 Museum entry ticket & small-group guided tour with a Docent (if you choose the VIP option); New York City guide with a personal connection to 9/11.
Where does it start?
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Can I cancel?
For a full refund, cancel at least 24 hours before the scheduled departure time.
Which languages is it offered in?
It is guided in English.
Is it worth it?
Travellers rate it 4.8 out of 5 across 7,239 reviews on Viator and Tripadvisor, which places it among the top-rated experiences in New York City.
Information last checked October 7, 2026. Operated by ExperienceFirst.
