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New York 9/11 Memorial Tour with Optional One World Observatory

4.8 · 651 reviews on Viator & Tripadvisor ⏱ 3h ✓ Free cancellation
New York 9/11 Memorial Tour with Optional One World Observatory

At a glance

New York 9/11 Memorial Tour with Optional One World Observatory is a 3h small-group experience in New York City, United States, operated by ExperienceFirst. Travellers rate it 4.8 out of 5 across 651 reviews on Viator and Tripadvisor. Prices start from $29 per person, and free cancellation is available. Included: Self-guided tour of the lobby of Freedom Tower with the film “Voices”, Visit to the meaningful sites of Ground Zero, Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC.

Highlights

  • Rated 4.8/5 by 651 travellers
  • Small group of up to 20 people for a more personal experience
  • Free cancellation for flexible planning
  • 3 stops in one well-planned itinerary
  • Wheelchair accessible

Quick facts

Duration
3h
Group
Small group, up to 20 travellers
Languages
English
Pickup
Meet at the start point
Confirmation
Instant confirmation
Ticket
Mobile or paper ticket accepted
Cancellation
Free cancellation (see policy)

Overview

This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away.

You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.

From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower.

Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.

What's included

What's included

  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC
  • A local guide who shares stories about their personal connection to 9/11
  • Moment of reflection at the largest man-made waterfalls on the continent

Not included

  • Gratuities
  • 9/11 Museum (upgradable on site depending on availability)

Itinerary

  1. Stop 1 · 15m

    The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

  2. Stop 2 · 1h

    Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.

    PLEASE NOTE: Museum entry is not included in this tour.

  3. Stop 3 · 1h

    Upgrade your experience to take the "Sky Pod" elevator up 1,250 feet to see breathtaking views of Manhattan from the 360-degree observation deck. It spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.

Meeting point

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.

Good to know

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Comfortable walking shoes are recommended
  • Tour is wheelchair accessible
  • Please dress appropriately and bring layers in case of cold weather
  • One World Observatory entrance is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Also note, in case you are approached by street booksellers, they are not affiliated with us

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Frequently asked questions

How long does the New York 9/11 Memorial Tour with Optional One World Observatory take?

The experience lasts about 3h.

How much does it cost?

Prices start from $29 per person. The final price depends on the date, time and number of travellers, and is confirmed on Viator before you pay.

What's included?

Self-guided tour of the lobby of Freedom Tower with the film “Voices”; Visit to the meaningful sites of Ground Zero; Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC; A local guide who shares stories about their personal connection to 9/11; Moment of reflection at the largest man-made waterfalls on the continent.

Where does it start?

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.

Can I cancel?

For a full refund, cancel at least 24 hours before the scheduled departure time.

Which languages is it offered in?

It is guided in English.

Is it worth it?

Travellers rate it 4.8 out of 5 across 651 reviews on Viator and Tripadvisor, which places it among the top-rated experiences in New York City.

From $29 · Check availability